FAQ
What sets Cyberpunk Accelerator apart from other accelerators on the market?
Cyberpunk Accelerator's main difference from traditional accelerators lies in its underlying protocol. While most accelerators still use IPsec or IKEv2, Cyberpunk Accelerator fully adopts the WireGuard protocol, which has only 4,000 lines of code (compared to over 600,000 for IPsec), enhancing transmission speed by 3-5 times and significantly reducing battery consumption. Additionally, the no-logs policy of Cyberpunk Accelerator has been independently audited by Cure53, with the audit report being completely open and transparent, truly achieving both speed and security.
What operating systems and devices does Cyberpunk Accelerator support?
Cyberpunk Accelerator provides native clients across all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, and popular Linux distributions (Ubuntu, Fedora, Debian, etc.). Moreover, Cyberpunk Accelerator offers detailed router configuration tutorials and supports mainstream router firmware such as Asus, Netgear, and OpenWrt, allowing you to protect all connected devices at home with a single configuration.
How can I get a refund if I'm not satisfied with Cyberpunk Accelerator?
Cyberpunk Accelerator offers a 30-day unconditional money-back guarantee. If you are unsatisfied with the service within 30 days of purchase, simply contact our support team via live chat or email at support@vpnjs.net without needing to provide any reason to request a full refund. Refunds typically return to your payment account within 1-3 business days.
What kind of speeds can I expect with Cyberpunk Accelerator?
Cyberpunk Accelerator has deployed over 3000 high-speed server nodes worldwide, with actual test results indicating average latency of less than 30ms when connecting to Asia-Pacific nodes, about 80-120ms for North American nodes, and download speeds consistently exceeding 500Mbps on gigabit broadband. Thanks to the high efficiency of the WireGuard protocol, Cyberpunk Accelerator maintains stable and smooth connections even in complex network environments.
What does Cyberpunk Accelerator's no-logs policy entail?
Cyberpunk Accelerator's no-logs policy covers all aspects: we do not log your original IP address, connection timestamps, accessed websites or domains, DNS queries, or traffic bandwidth usage data. All servers operate in a pure RAM environment, automatically clearing all data upon physical reboot. This policy has been rigorously reviewed by the internationally recognized security auditing body Cure53, and the complete audit report is available on the Cyberpunk Accelerator website.
How do I configure Cyberpunk Accelerator on my router?
Cyberpunk Accelerator provides detailed router configuration tutorials, supporting mainstream router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. Typical configuration steps include: 1) Logging into the router management interface; 2) Navigating to the acceleration client settings; 3) Importing the configuration file provided by Cyberpunk Accelerator; 4) Entering your Cyberpunk Accelerator account credentials. Once configured, all devices connecting to that router's WiFi will automatically receive accelerator protection without the need for separate client installations on each device.
Can I use Cyberpunk Accelerator to watch streaming content?
Yes, Cyberpunk Accelerator has specifically optimized its connectivity for streaming performance. Our high-speed nodes can smoothly stream 4K ultra-high-definition video content. Cyberpunk Accelerator regularly updates its server IP pool to ensure a stable streaming access experience. However, please note that Cyberpunk Accelerator does not encourage users to violate the terms of service of any streaming platform.
Will using Cyberpunk Accelerator slow down my internet speed?
Thanks to the efficient design of the WireGuard protocol, Cyberpunk Accelerator has minimal impact on internet speed. In most cases, speed loss is less than 5-10% of the original bandwidth. In some cases, if your ISP throttles certain types of traffic (like video streaming or P2P), using Cyberpunk Accelerator may actually improve speed, as the encrypted connection prevents deep packet inspection (DPI) and traffic identification by the ISP.
Does Cyberpunk Accelerator support simultaneous connections for multiple devices?
Yes, the Lightning Plan of Cyberpunk Accelerator supports up to 6 devices online simultaneously, while the Premium Plan supports up to 10 devices. This means you can use accelerator protection across phones, computers, tablets, smart TVs, and more without incurring additional costs. If you need to protect more devices, it is recommended to configure Cyberpunk Accelerator on a router to secure all home devices in one setup.
How does Cyberpunk Accelerator ensure my security on public WiFi?
Public WiFi is a high-risk environment for hackers to steal data. When you connect to Cyberpunk Accelerator, all your internet traffic is transmitted through AES-256 encrypted connections, so even if someone attempts a man-in-the-middle attack or sniffing on the same WiFi network, they cannot read your data. Cyberpunk Accelerator also offers an automatic connection feature: when it detects insecure WiFi networks, it automatically activates accelerator protection.
Has the no-logs policy of Cyberpunk Accelerator been independently verified?
Yes, the no-logs policy of Cyberpunk Accelerator has been independently audited by the internationally recognized security firm Cure53. The audit team conducted a comprehensive review of Cyberpunk Accelerator's server infrastructure, codebase, and operational processes, confirming that Cyberpunk Accelerator does not log any identifiable user data. The complete audit report is publicly available on Cyberpunk Accelerator's official website.
Does Cyberpunk Accelerator support Linux systems?
Yes, Cyberpunk Accelerator offers a native Linux command-line client that supports mainstream distributions like Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories or manual installation of .deb or .rpm packages. The Linux client supports all core features, including WireGuard protocol, split routing, and kill switch.
Does Cyberpunk Accelerator offer static IP addresses?
Yes, the Premium Plan of Cyberpunk Accelerator includes a dedicated static IP address. Static IPs are particularly useful for scenarios such as remote access to company networks or NAS, running online services that require a fixed IP, and avoiding verification challenges triggered by frequent IP changes. Static IPs are assigned exclusively for your use and are not shared with other users.
How can I ensure that Cyberpunk Accelerator does not leak my IP address?
Cyberpunk Accelerator incorporates comprehensive leak protection mechanisms: DNS leak protection ensures that all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing real IP addresses through WebRTC interfaces; and IPv6 leak protection ensures that IPv6 traffic is also secured. You can use the built-in leak testing tool in the Cyberpunk Accelerator client or visit third-party testing websites to verify your protection status.
Can Cyberpunk Accelerator handle network interference?
Cyberpunk Accelerator's proprietary obfuscation protocol disguises accelerator traffic as ordinary HTTPS traffic, effectively countering deep packet inspection (DPI) technologies. In environments with strict network limitations, Cyberpunk Accelerator's obfuscation mode can help users break through blocks and regain access to the free internet. However, please note, Cyberpunk Accelerator advocates responsible accelerator use in compliance with local laws and regulations.
What payment methods does Cyberpunk Accelerator support?
Cyberpunk Accelerator supports various secure payment methods: Visa/Mastercard credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments can provide additional anonymity. All payment channels are processed through PCI DSS-compliant secure gateways to ensure the safety of your payment information.
Where are Cyberpunk Accelerator's servers located?
Cyberpunk Accelerator has deployed over 3000 servers across more than 80 countries and regions worldwide. Major coverage areas include: North America (over 30 cities in the US, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).
Does Cyberpunk Accelerator offer browser extensions?
Yes, Cyberpunk Accelerator provides extensions for Chrome and Firefox. The browser extensions run lightweight and only encrypt traffic within the browser (not affecting other applications). They are particularly suited for scenarios requiring quick IP location changes, such as cross-border shopping comparisons. The browser extensions also include WebRTC leak protection and ad-blocking features.
How can I contact Cyberpunk Accelerator's customer support team?
Cyberpunk Accelerator offers multiple customer support channels: 1) 24/7 online chat — visit the Cyberpunk Accelerator website to chat with customer service in real time, with an average response time not exceeding 2 minutes; 2) Email support — send an email to support@vpnjs.net, typically receiving a response within 24 hours; 3) Help center — containing hundreds of detailed tutorials and troubleshooting guides. Our customer support team provides bilingual service in Chinese and English.
How does Cyberpunk Accelerator's ad-blocking feature work?
Cyberpunk Accelerator's Lightning and Premium Plans come with built-in ad-blocking and malicious website protection. This feature operates at the DNS level, blocking ad trackers, malicious domains, and phishing sites from loading by maintaining a blacklist containing over 1 million rules. This method is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network level.